FAQ's
Do you test your products on animals? -
pHformula’s products are not tested on animals, nor do the ingredient suppliers test on animals. We do not state this on the packaging as the product is made in Europe and our regulations entails no testing on animals.
Follow pHformula on social media – stay updated! -
Facebook : https://www.facebook.com/pHformula/
Twitter : https://twitter.com/pHformula
Pinterest : https://za.pinterest.com/phformula0843/
Instagram : https://www.instagram.com/phformula/
Youtube : https://www.youtube.com/channel/UCg9eHccpUS0rxYvp-KnLukQ
Why is my skin not peeling or flaking after a resurfacing treatment? -
Resurfacing does not focus on superficial irritation that traditional peeling does. Flaking or peeling is not the end result. If flaking is experienced, the contributing reason is the sloughing off of excessive dead skin cells due to the internal regenerating effect of pHformula resurfacing.
Why do I not need a toner after the EXFO cleanse? -
pHformula works with acids as an elemental ingredient group. For this reason, the skin’s pH remains acidic. Typical cosmetic preparations use toner to change the skin’s pH back to acidic after alkaline cleansing methods. As pHformula does not do this, a toner is not needed. This saves you having to follow numerous steps in your skincare routine.
Why should the E.X.F.O. cleanse be applied dry to the skin? -
The urea in the product assists in lifting dirt, make-up and toxins when in a dry form. This allows the product to remove substances from within the pores. Once this is done, water should be added to activate the Papaya enzyme to get a gentle exfoliation benefit.
Are serums important? Where do they fit into my skin regime -
Serums are formulated for a specific skin concern and for additional support when needed for specific skin functions. In pHformula, protons are always applied first. Your chosen recovery product should be applied first, then a serum and then your moisturiser and/or SPF product.
Why does my skin sometimes break out after a treatment? -
Acne skin is a combination of excessive dead skin cell build up, bacteria and oil. In order for the products to influence decreased oil production through decreasing the oil gland size and normalised cell turnover, the current congestion needs to be removed. This may cause initial break-outs but with pHformula’s regeneration support the skin clears quickly and heals well.
Is pHformula an oil free range? -
Oil based products are needed for specific skin disorders like when dealing with an impaired skin barrier. pHformula’s range of products are prescription dependent, meaning that your skin specialist will prescribe the correct product based on your specific skin needs.
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